Our Privacy Policy
Last updated: August 25, 2025
Appliance Repair Falls Church VA ("we," "us," or "our") operates the website appliancerepair-fallschurchva.com. This Privacy Policy explains what information we collect when you visit our website or contact us for service, how we use that information, and your choices regarding it.
Information We Collect
Information You Provide Directly
When you contact us by phone, email, or through the contact form on our website, we may collect:
- Your name
- Phone number
- Email address
- Your address or general location (to schedule a service visit)
- Information about your appliance and the repair needed
We collect this information only when you voluntarily provide it to request a service appointment or ask a question.
Information Collected Automatically
When you visit our website, our web server and analytics tools may automatically collect:
- Your IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website (the page that linked you to us)
- Date and time of your visit
This information is collected in aggregate and is used to understand how visitors use our site so we can improve it.
How We Use Your Information
We use the information we collect to:
- Respond to your service requests and schedule appointments
- Communicate with you about your repair
- Improve our website content and user experience
- Understand general traffic patterns on our site
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies
Our website may use cookies — small text files stored on your device — to improve your browsing experience. These may include:
- Essential cookies that allow the website to function properly
- Analytics cookies that help us understand how visitors use the site
You can control cookies through your browser settings. Disabling cookies may affect certain features of the website but will not prevent you from contacting us by phone.
Third-Party Services
Our website uses the following third-party services:
- Google Maps — We embed Google Maps on our site to show our location and service area. When you view a page with an embedded map, Google may collect data according to the Google Privacy Policy.
- Google Fonts — We use Google Fonts to display text on our website. Google may collect your IP address and browser information when fonts are loaded. See the Google Privacy Policy for details.
We do not control the data practices of these third-party services and recommend reviewing their privacy policies directly.
Data Security
We take reasonable measures to protect the information you provide to us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Your Rights
You may request to:
- See what personal information we have about you
- Correct inaccurate information
- Delete your personal information from our records
To make any of these requests, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Appliance Repair Falls Church VA
105 W Broad St, Falls Church, VA 22046
Phone: (571) 761-5477